Groupon.com Review

The Bottom Line

Groupon.com offers an interesting way to save money on food, attractions and random activities and services in the LA area by providing volume discounts for a minimum number of purchases.

Pros

New offer every day
Discounts on a variety of things
Significant discounts

Cons

If there are not enough people participating, you don't get the deal.
There are a lot of complaints about customer service.

Description

Volume discounts on a variety of goods and services
Daily email offer
Minimum number of participants required to get the deal

Groupon.com is a website that promotes volume discounts on certain products, attractions or events every day for each geographic region. The discounts are steep, but they are based on a minimum number of people accepting the offer. If the minimum is not reached by the deadline, no one gets the deal.

This means that if you purchase the deal offered by Groupon, but not enough other people participate, your credit card will not be charged and there is no deal. The minimum number to make up the group varies depending on the offer. Some businesses have found the offer so successful for their business that they keep them going indefinitely. Other businesses have complained that Groupon offers have nearly put them out of business.

Deals offered by Groupon.com range from small things, like half price on ice cream or discount rides at Pacific Park on the Santa Monica Pier, to $150 off an ocean view hotel room or $700 off laser hair removal.

Groupon is just the facilitator for the deals, which are fulfilled by the individual businesses, which can make it a challenge when something goes wrong. Be very sure that you want whatever it is you're buying before you clock as there are a number of complaints about customer service not being too responsive.

In addition to the LA deals, there are offers for Orange County and Inland LA.